===== Outlook Troubleshooting ===== ==== Error when syncing deletions ==== **__ Description: __**\\ Delete, move, delete...\\ Doing this to fast will cause an error when syncing.\\ **__ Reason: __** \\ Outlooks sends the "delete file xy" but Exchange cant find the file where it is suppose to be because of the fast moving and deleting without syncing in between.\\ **__ Fix: __** \\ Create a new OST-file and synchronize your folders\\ Rename your old OST-file and Outlook will create a new one.\\ 1. Close Outlook. \\ 2. Start Explorer and search for *.ost \\ 3. The found file should be in C:\Users\\AppData\Local\Microsoft\Outlook as outlook.ost\\ 4. Rightclick the file and select rename. Edit the ending to ".old" instead of ".ost". \\ 5. Start Outlook and click Send/Receive\\ At the end, when everything worked, remove the old OST-file \\ \\ \\ \\ ~~DISCUSSION:closed~~