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windows:windows:outlook

Outlook Troubleshooting

Error when syncing deletions

Description:
Delete, move, delete...
Doing this to fast will cause an error when syncing.

Reason:
Outlooks sends the “delete file xy” but Exchange cant find the file where it is suppose to be because of the fast moving and deleting without syncing in between.

Fix:
Create a new OST-file and synchronize your folders
Rename your old OST-file and Outlook will create a new one.
1. Close Outlook.
2. Start Explorer and search for *.ost
3. The found file should be in C:\Users\<Username>\AppData\Local\Microsoft\Outlook as outlook.ost
4. Rightclick the file and select rename. Edit the ending to “.old” instead of “.ost”.
5. Start Outlook and click Send/Receive

At the end, when everything worked, remove the old OST-file



windows/windows/outlook.txt · Last modified: 2019/12/10 15:45 by lunetikk