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===== Outlook Troubleshooting =====

==== Error when syncing deletions ====

**__ Description: __**\\
Delete, move, delete...\\
Doing this to fast will cause an error when syncing.\\

**__ Reason: __** \\
Outlooks sends the "delete file xy" but Exchange cant find the file where it is suppose to be because of the fast moving and deleting without syncing in between.\\

**__ Fix: __** \\
Create a new OST-file and synchronize your folders\\
Rename your old OST-file and Outlook will create a new one.\\
1.	Close Outlook. \\
2.	Start Explorer and search for *.ost \\
3.	The found file should be in C:\Users\<Username>\AppData\Local\Microsoft\Outlook as outlook.ost\\
4.	Rightclick the file and select rename. Edit the ending to ".old" instead of ".ost". \\
5.	Start Outlook and click Send/Receive\\

At the end, when everything worked, remove the old OST-file \\ \\


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~~DISCUSSION:closed~~

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